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The Portland Art Museum welcomes all visitors to participate in our programs, experience our exhibitions, and enjoy the Museum. The Museum offers a variety of services to ensure that every visitor has an equal opportunity to engage with the art on view.

There are two entrances to the Portland Art Museum. If you enter the Museum through the main entrance off SW Park Avenue, an admission desk with Guest Services staff is located in an alcove on the right wall. If you enter through the Sculpture Court via the Hoffman Entrance, the admission desk will be in front of you to your left.

Throughout the Museum Security Officers, Guest Services Associates, and Volunteers are available to answer any questions you may have about your visit. You can also contact the Onsite Services Manager, Stacie Webb, at access@pam.org or 503-276-4271.

Many of the Museum’s event spaces are located in the Mark Building at the SW corner of SW Main Street and Park Avenue.  Upon entrance to the building from Park Avenue, there is a security desk in front of you to your right.

Accessibility

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For Visitors with Limited Mobility

Getting Here

The Museum is located in downtown Portland at 1219 SW Park Avenue. For access to the Museum’s galleries, the Hoffman entrance, adjacent to the Sculpture Mall on the north side of the Museum, is fully accessible via a ramp. Wheelchairs are available free of charge on a first-come, first-serve basis at the box office just inside this entrance. For access to the Museum’s event spaces, the Mark Building’s entrance is accessible via a ramp that begins in the adjacent Sculpture Court. Wheelchair-accessible seating is available in the Whitsell Auditorium and other event spaces.

Aides receive free admission.

In addition to metered street parking, City Center Parking manages the parking lot adjacent to the Museum at the corner of SW Park Avenue and Main Street. They can be reached at 503-221-1666, ext. 9 for further questions. This lot is located on a slight hill and is 0.1 miles away from the Hoffman lobby entrance. Persons with a Disabled Person Parking Placard may park at one or two hour meters for up to 3 hours and in 3 hour spaces for up to 11 hours. For more details and a map of nearby reserved parking spaces, visit the City of Portland’s website.

Public transportation to the museum is available through TriMet’s network of fully accessible bus and Max lines. The Museum entrance is located

  • 300 feet from the Art Museum stop on the NS and A Loop Streetcar Lines
  • 0.1 miles from the NS and B Loop Streetcar Lines stop at SW 11th and Jefferson
  • Approximately 500 feet from the 10th and Jefferson bus stop which serves lines 6, 38, 45, 55, 58, 68, 92, and 96.

To find your best route and learn more about TriMet’s accessibility features, visit their website. TriMet also offers the LIFT service for eligible people with disabilities who are unable to use the existing bus and light rail services.

Elevators

All museum galleries and event spaces are accessible via elevator. Please ask a Guest Services Associate to point out elevator locations on the Museum map when you arrive.

Restrooms

Restrooms are located in the Belluschi building on the LL, 2nd, 3rd, and 4th floors. All restrooms are wheelchair accessible. All restrooms in the Mark Buildings event spaces are wheelchair accessible. Museum map.


Service Animals

Service animals are welcome in the Museum.


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For Visitors who are Blind or Have Low Vision

The Museum offers docent-guided tours with extended visual descriptions for blind and partially-sighted visitors on the third Thursday of each month. Tours may incorporate tactile objects and materials to help provide an understanding of the different styles and materials used by artists.

Adult and school group tours for visitors who are blind or have low vision are available by request, free of charge. Please book your tour by phone at 503-276-4265 at least four to six weeks in advance.

Please note, some special exhibition galleries may be dimmed to protect the art. If you have questions or need assistance, Guest Services Associates and security staff are stationed throughout the galleries.

Large-print copies of select gallery labels and interpretive panels are available on the Museum’s exhibition web pages.


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For Visitors who are Deaf or Hard of Hearing

The Museum provides t-coil compatible FM assistive listening devices for tours and public program free of charge upon request. We also offer neck loops for visitors who wear hearing aides. To ensure that a device is on hand for your use, please email a request to access@pam.org. Sign Language Interpreters are also available free of charge if requested by emailing access@pam.org two to three weeks in advance.


For Visitors Living with Dementia

The Portland Art Museum launched its new artNOW program in 2015 to serve individuals living with dementia and their care-partners. On four consecutive Monday afternoons every other month, visitors are welcomed into the Museum while it’s closed to the public for a creative two-hour experience. artNOW is designed as an opportunity for individuals living with young-onset or early to mid-stage dementia and their care-partners to connect with the Museum and its collection, each other, and other individuals who have similar experiences and interests. artNOW is free, but space is limited and reservations are required. For more information and registration instructions, please visit: http://portlandartmuseum.org/artnow/